I'm a widow. I live with my adult son, John. This was the first time we've had to contact an appliance repair company. Called on Sunday, and left a message that our Whirlpool refrigerator was not working properly. A return call came first thing Monday morning. Larry was at our house, in West Haven, Monday afternoon! He was prompt, pleasant, and most of all, knowledgable. A repair wasn't necessary, but we know we would have been in good hands, had one been necessary. Thanks for a great experience!
11:55 19 Mar 19
Great service! I scheduled to have my washing machine fixed, Vinnie was here the next day, promptly at the beginning of the 10-2 window I was given. He explained the problem, fixed it quickly, and ran it to make sure it was correct. Price was fair. I will call them for repairs in the future! Thank you!
14:26 12 Mar 19
Ray came out this morning to replace a refrigerator bulb I couldn't get out and had tried several times .. I'm a senior and live alone and my children live out of town so its hard to get help with these small things. Even though I offered to pay for services he said it's on the house.he was very personable and helpful. Rest assured I will be getting my new stove and dishwasher from this company. Thanks action appliances..
15:22 05 Mar 19
DRYER repair (belt replacement): I had to wait a few days (called Friday morning and service scheduled for Monday afternoon). but good job. Dave K. was very personable. I think the cost was high as billed per job not per hour so I thought it was expensive for less than one hour service and inexpensive part. BUT it seems that is the way it is with things you need that are provided by primarily males.
Kathleen Van Havere
19:33 04 Mar 19
Vinny N. of Action Appliance Repair came out to repair our Sub-Zero fridge. He was exceptional! Everything was explained; he was extremely careful; he cross checked the part number and had the part in his van; he completed the repair quickly and gave me some good tips on how to operate and maintain our refrigerator. The price was goo too! Very pleased!
20:00 19 Feb 19
Excellent, professional, and quick service! From the initial call to the onsite technician, Action Appliance Repair team was very responsive and offered initial help to allow me to self diagnose and determine if I could order parts myself to fix or get them involved. Ultimately, getting them involved was the best approach for me! Highly recommend.
17:02 31 Jan 19
Action Appliance is just that. Responsive, communicative, competent, prompt and efficient. Not always "cheap," but we have always found their repairs to be solid quality, and give our appliances a few more years, saving us time and money.
17:19 29 Jan 19
Vinny gave us the pre-appointment call about an hour and a half early, and arrived within ten minutes. He was well prepared, thorough, knowledgeable, and was careful about how he did his diagnostic work. Taking care to not make a mess. His feedback was what we thought the problem might be and that the cost of the repairs to the oven would be nearly the cost of a new one. Given that the oven is an older model, we will be going with a new one. However, our decision is not a reflection on Vinny or Action Appliance Repair, but rather a financial investment one.If a reason for services are needed in the future, we will not hesitate to call Action!
B. K. Schoffner
01:55 18 Jan 19
Great service and great repairs! The repairman arrived promptly and called us 15 minutes before arrival. The repairs themselves were fast (we had a broken dryer) and the repairman and person on the phone were both very professional. We'll be recommending this service to our friends. 🙂
13:43 26 Dec 18
Online booking worked perfectly. Technician called me to tell me he was 20 minutes away and showed up RIGHT on time. Fixed the issue with my dryer quickly, also explained that my super old gas dryer may be expensive to fix in the future as they don’t really make parts for it anymore. Great experience overall. Would definitely use again
22:51 19 Nov 18
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