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Testimonials

Action Appliance Repair Reviews

Check out what customers have to say about their experience with A Action Appliance Repair. Ready to get your appliance fixed? Contact us today for the fastest appliance service in Connecticut, Massachusetts, and Rhode Island!

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Customer Testimonials

★★★★★
5 5 1
The best repair experience I've had in thirty years. Nice people, great followup, on time, and done right. Couldn't ask for more!

★★★★☆
4 5 1
Good service and quick delivery of part. Brian is a good guy and a great repairman .... R.Bartlett

★★★★★
5 5 1
Professional and honest - did a great job with my washer - would definitely call again in the future!

★★★★★
5 5 1
Very happy with service and repair.Will call again when the need arises.

★★★★★
5 5 1
Always feel confident with Action Pro. Easy to schedule, let me know when theyre about to arrive. Honest assessment of the repair. Quick arrival of part and repair. Vinney is such a pro, friendly and efficient.

★★★★★
5 5 1
very good service, professional. timely and convenient appointment.

★★★★★
5 5 1
The plumber, who I believe was named Tom, arrived on time, looked everything over and tested the device and told me he could find nothing wrong. He suggested I monitor what setting is being used when the leak happens.

★★★★★
5 5 1
Same day service! Tom was great and explained all our options. He was polite, knowledgeable and arrived on time. Appreciate the senior discount.

★☆☆☆☆
1 5 1
Overpriced. Quoted $365 to replace an $85 part that I did myself in 10 minutes.

★★★★★
5 5 1
Prompt, courteous service. Unfortunately, repair parts not on truck which delayed resolution of quickly diagnosed problem.

★★★★★
5 5 1
Good job.Appliances functioning;part very costly.Tom S. excellant friendly,courteous and efficient

★☆☆☆☆
1 5 1
The technician came at the end of the 4 hour window and told us the problem was a clogged trap leading to our washing machine, but he couldn’t fix that. We could try Drano or call a plumber. Well do you think the company could have suggested that over the phone rather than coming out and charging $119?

★★★★★
5 5 1
Friendly and professional. Quickly diagnosed the problem and worked out a solution.

★★★★★
5 5 1
Professional, and effective

★★★★★
5 5 1
Friendly and professional technician. Refrigerator was fixed in a timely manner. I would certainly use AAction again.

★☆☆☆☆
1 5 1
I called AAction to help resolve a very loud noise occurring during the spin cycle on my Speed Queen Washer. I had not heard this noise before. Ken, the technician, took off the front of the machine and quickly looked around. He told me that the noise was normal and that I should get a rubber vibration pad to help reduce the noise. He also told me to close the laundry room door. In other words, I paid $127 for nothing, even though my machine is under warranty. I do not consider this to be good service and I would not recommend this company.

★★★★★
5 5 1
They were always on time the 2 times they came and very friendly. The repair was fixed and now the ice make on our refrigerator works great. I will use them again if I need an appliance repair.

★★★★★
5 5 1
I was extremely pleased with the service and technician from your company. Highly recommend!

★★★★★
5 5 1
The service was excellent. Tom S. called to see if he could come earlier than the scheduled time, which was very convenient. He diagnosed the issue with our dishwasher as a clog in the hose. He ordered the new hose. It arrived the next day. For the second call, he was able to get to us earlier than scheduled. The problem was indeed an obstruction but the hose was also kinked. He straightened and cleaned the original hose. Tom was courteous, knowledgeable, and efficient.

★☆☆☆☆
1 5 1
Not at al pleased. Washer still not working. Second technician says it was because not enough cold water pressure. This has not been an issue in 20 years.

★☆☆☆☆
1 5 1
Not at al pleased. Washer still not working. Second technician says it was because not enough cold water pressure. This has not been an issue in 20 years.

★★★★★
5 5 1
The technician came to repair our oven on the same day that I phoned. No problems with the oven since then. I would certainly use this company again.

★★★★★
5 5 1
The technician that came to my house was very knowledgeable and very courteous. He arrived within the time given and fixed the problem very much to our satisfaction

★★★★★
5 5 1
Garret D. was courteous, knowledgable and highly competent. I would recommend him to others without hesitation.

★★★★★
5 5 1
Timely, competent, efficient repair. The technician was the best. Thank you. Rick

★★★★★
5 5 1
Although it took a few visits to repair my stove due to defective replacement parts Eddy F. never gave up. He was prompt and courteous at all times and got my appliance in working order.

★★★★★
5 5 1
Brian was thorough and fixed the problem. I will recommend the company to others.

★★★★★
5 5 1
Vinny was very helpful and explained some things to me that I didn't understand. Although there really was nothing wrong, he left me with a more secure feeling about the gas stove.

★★★★★
5 5 1
Garrett was great....fixed our old washing machine right away, after one look at it. Happy customers here!

★★★★★
5 5 1
Our Representative from company named Diane was wonderful helping me schedule appointment and order parts since we already knew the issue. It was just a week before Thanksgiving so time was of the essence to have our oven working. Diane was so helpful to make sure everything would be done before the holiday. Part arrived two days later and our technician, Larry arrived the following day. Larry was very skilled and informative and couldn’t be nicer! We would request him again for any appliance issue. Would highly recommend your company ! Thanks!!!

★★★★★
5 5 1
Technician was knowledgeable and fixed the problem. Service was excellent.

★★★★☆
4 5 1
Technician was on time and knowledgeable. Unfortunately our refrigerator had an unrepairable broken wire. Won't buy that type of refrigerator again. Thanks

★★★★★
5 5 1
Excellent service.

★★★★★
5 5 1
Our technician, Vinny, was both knowledgeable and skilled. He also had a very pleasant personality. We were very happy with the result of his work and would recommend your service without hesitation. Thanks!!!

★★★★☆
4 5 1
Sadley Garret quickly declared my wine refrigerator unrepairable which I gather is the norm for these devices.

★★★★★
5 5 1
Larry did a great job. Knew what was wrong and fixed it. Great

★★★★★
5 5 1
The best repair business ever would recommend them to anyone.very friendly,knowledgeable great service

★★★★★
5 5 1
Garret did a terrific job. Thanks

★★★★★
5 5 1
I had a problem with my washer and used your company for the first time for the repair service. The person who took my call was very pleasant and helpful. The repair tech (Tom S.) arrived on time, was friendly, explained the problem and fixed it to my satisfaction. Very pleased with the service. Thanks!

★★★☆☆
3 5 1
The tech came to look at our dishwasher and dryer. He checked out the dishwasher and found nothing wrong however, the dishwasher has lost two screws and my wife asked him to put the screw back into the dishwasher he said to my wife that he was not an installer and we would have to get an installer to attached the two screws. I call you office and talked with Doug and he said that he would send the tech back to install the screws the tech did install the screws however the dishwasher was not aligned properly I called Doug back and he said he would send the tech back to properly align the dishwasher the same tech, who said we would need an installer, fixed the problem lots of frustration on our part unnecessary. I'm sure Doug has a different story to tell I wait for your reply.

★★★★★
5 5 1
Quick and efficient service

★★★★★
5 5 1
Very responsive, quick, efficient, knowledgeable, and nice to deal with -- a real find! Technician was Tom B. from the Hartford - Bloomfield office.

★★★★★
5 5 1
Quick reponse, on time, curtious, and fast on the spot repair.

★★★★★
5 5 1
Great job. Quick response and everyone was so nice! Priced right too!

★★★★★
5 5 1
Called at 8 am and service man was here the SAME day and completed the entire service the same morning !! Now that is real service. His charge was very fair.

★★★★★
5 5 1
Service technician Larry arrived promptly according to scheduled appointment time. He was able to assess my washer quickly finding no visible fault with the appliance. Larry did offer great advice on monitoring the machine for a leak and how to properly load machine without overwhelming it. Larry also recommended a plumber assess the drain pipe as this is a possible cause for water on the floor near the washer. Larry was very knowledgeable on the washers function and capabilities. Larry also made good recommendations on possible causes for finding water on the floor near the washer. Very professional. Will definitely recommend to others and also utilize their services in the future. Thanks again.

★★★☆☆
3 5 1
The service man was able to fix our issue in less than 30 minutes, which was great. The pricing structure is not, cost us $258 - that's with no parts involved.

★★★☆☆
3 5 1
The tech arrived on time and successfully diagnosed and repaired the problem (defective circuit board in Amana fridge/freezer). In the process, he removed all the shelves from both the fridge and freezer compartments. The problem was that he did not replace any of them. Furthermore, he did not seem to know how to remove the plastic shield that protects the two lights in the fridge section and nearly broke it. Then he did not reinstall it. In my opinion, he did only half the job.

★☆☆☆☆
1 5 1
The service person did not know which way to turn the faucet to turn off the cold water and our rug was soaked by spraying water. We now have to replace the soaked rug. We opted not to get the washing machine repaired. The cost was too close to the price of a new machine. Hoping our insurance will cover at least part of the rug replacement.

★★★★★
5 5 1
Younger fellow, named, Brian, came to home later in day. The phone contacts were great for when Brian would arrive. He was very courteous and supportive concerning washing machine. We had serious problem with machine, which he professionally did report the issues and reasons for the machine problem. He offered different choices to decide what to do. We would definitely refer to you folks again for any other appliance issues in future. We did just have another repair fellow come to replace a burner on glass-top stove, which burned out. We also had great experience with him also. This was later July.
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