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Action Appliance Repair Reviews

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5
5.0 rating
5 out of 5 stars (based on 102 reviews)
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I'm a widow. I live with my adult son, John. This was the first time we've had to contact an appliance repair company. Called on Sunday, and left a message that our Whirlpool refrigerator was not working properly. A return call came first thing Monday morning. Larry was at our house, in West Haven, Monday afternoon! He was prompt, pleasant, and most of all, knowledgable. A repair wasn't necessary, but we know we would have been in good hands, had one been necessary. Thanks for a great experience!
Helene King
Helene King
11:55 19 Mar 19
Great service! I scheduled to have my washing machine fixed, Vinnie was here the next day, promptly at the beginning of the 10-2 window I was given. He explained the problem, fixed it quickly, and ran it to make sure it was correct. Price was fair. I will call them for repairs in the future! Thank you!
TheNiknaak
TheNiknaak
14:26 12 Mar 19
Ray came out this morning to replace a refrigerator bulb I couldn't get out and had tried several times .. I'm a senior and live alone and my children live out of town so its hard to get help with these small things. Even though I offered to pay for services he said it's on the house.he was very personable and helpful. Rest assured I will be getting my new stove and dishwasher from this company. Thanks action appliances..
Cindi King
Cindi King
15:22 05 Mar 19
DRYER repair (belt replacement): I had to wait a few days (called Friday morning and service scheduled for Monday afternoon). but good job. Dave K. was very personable. I think the cost was high as billed per job not per hour so I thought it was expensive for less than one hour service and inexpensive part. BUT it seems that is the way it is with things you need that are provided by primarily males.
Kathleen Van Havere
Kathleen Van Havere
19:33 04 Mar 19
Vinny N. of Action Appliance Repair came out to repair our Sub-Zero fridge. He was exceptional! Everything was explained; he was extremely careful; he cross checked the part number and had the part in his van; he completed the repair quickly and gave me some good tips on how to operate and maintain our refrigerator. The price was goo too! Very pleased!
Larry Olsen
Larry Olsen
20:00 19 Feb 19
Excellent, professional, and quick service! From the initial call to the onsite technician, Action Appliance Repair team was very responsive and offered initial help to allow me to self diagnose and determine if I could order parts myself to fix or get them involved. Ultimately, getting them involved was the best approach for me! Highly recommend.
Ken Schmalz
Ken Schmalz
17:02 31 Jan 19
Action Appliance is just that. Responsive, communicative, competent, prompt and efficient. Not always "cheap," but we have always found their repairs to be solid quality, and give our appliances a few more years, saving us time and money.
Holly Camerota
Holly Camerota
17:19 29 Jan 19
Vinny gave us the pre-appointment call about an hour and a half early, and arrived within ten minutes. He was well prepared, thorough, knowledgeable, and was careful about how he did his diagnostic work. Taking care to not make a mess. His feedback was what we thought the problem might be and that the cost of the repairs to the oven would be nearly the cost of a new one. Given that the oven is an older model, we will be going with a new one. However, our decision is not a reflection on Vinny or Action Appliance Repair, but rather a financial investment one.If a reason for services are needed in the future, we will not hesitate to call Action!
B. K. Schoffner
B. K. Schoffner
01:55 18 Jan 19
Great service and great repairs! The repairman arrived promptly and called us 15 minutes before arrival. The repairs themselves were fast (we had a broken dryer) and the repairman and person on the phone were both very professional. We'll be recommending this service to our friends. 🙂
Catherine Griffin
Catherine Griffin
13:43 26 Dec 18
Online booking worked perfectly. Technician called me to tell me he was 20 minutes away and showed up RIGHT on time. Fixed the issue with my dryer quickly, also explained that my super old gas dryer may be expensive to fix in the future as they don’t really make parts for it anymore. Great experience overall. Would definitely use again
Dave Morin
Dave Morin
22:51 19 Nov 18

Recent Customer Reviews

5.0 rating
May 19, 2017

My ice maker just quit making ice one day. Action sent a repairman to my house the same day I called to set up an appointment! He was very friendly and knew his stuff. The ice maker is working great now. Thank you!

Brooke S.
5.0 rating
May 5, 2017

I used Action to repair my refrigerator that wasn’t cooling. The person who scheduled my appointment and the technician were both very friendly and knowledgeable. I’ll definitely use them next time I need an appliance fixed!

Mike W.
5.0 rating
May 5, 2017

I dried my dishes by hand for a few weeks, then got fed up with the dishwasher not drying my dishes, so I decided to call a repair center. Action was able to fix the faulty dishwasher fast. They provided great customer services and had great prices, too.

Charles D.
5.0 rating
April 24, 2017

Impeccable service. Aaron H. was wonderful. Polite, knowledgeable! I never used your company before but I will use no one else now. I will be happy to recommend you to my friends. Thank you for a positive consumer experience.

Sharon H
5.0 rating
April 11, 2017

Decided to join the VIP club because I wanted the extra coverage without having to pay for a service call every time I want to have a technician give me a diagnosis. So glad I did. Since I signed up, I’ve had them out twice to look at a dishwasher and my dryer. Went ahead an repaired the dryer at their discounted VIP member rate. Decided to replace the dishwasher, which was fine since I pretty much got the service call at no cost. Highly recommend purchasing this extra coverage for your appliances.

Jason L.
5.0 rating
March 15, 2017

My oven wouldn’t heat up, so I called around to a few different places to get it fixed. Action was by far the best. They came out to my house to fix it the next day. The repairman was very nice as well. Thanks, Action!

Holly E.
5.0 rating
March 15, 2017

I needed my oven repaired at the last minute before a dinner party and Action was able to send a repairman to my home the same day. They fixed it quickly and the prices were really affordable.

Andrea C.
5.0 rating
March 3, 2017

My refrigerator stopped cooling right before a big family get-together. I found Action Appliance Repair online and gave them a call. Boy am I glad I did! They came out to fix the refrigerator that same day. They’re great!

Jerry C.
5.0 rating
February 22, 2017

When my ice maker stopped making ice, Action was able to fix the problem easily. Their prices were great and they were very efficient.

John P.
5.0 rating
February 12, 2017

Garret was on time, professional, and very competent. he fixed the problem and kept us informed the entire time re: what needed to be done and cost. when the cats got curious he was a good sport and had a nice sense of humor about having “help.”

Wendy G.
5.0 rating
February 11, 2017

Charity, Jerry and Aaron have all been terrific and I really appreciate how well everything was done. Thanks much.

Ann
5.0 rating
January 15, 2017

After a few messed up meals, I realized that my oven wasn’t heating to the right temperature so I called Action Appliance Repair. The were able to come fix it the next day and the price was really good. I’ll use them again if I ever need another appliance repaired.

John S.
5.0 rating
January 11, 2017

You were both professional and courteous, I would not hesitate to call you again.. Thank you

Joe Casasanta
5.0 rating
January 10, 2017

Friendly, courteous and good at their jobs – all of them! I just googled dryer repair and they came up – so was a bit unsure what to expect. Highly recommend to everyone!

Cindy S.
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